Delays hit Jetstar passengers ahead of strike

| 10.12,19. 12:34 PM |

Delays hit Jetstar passengers ahead of strike

Passengers are being warned to expect delays after Jetstar's check-in systems went down - days before the airline's workers are due to strike.
The airline said some flights have "short delays due to an IT outage affecting a few systems."
Nabeel Hassan Syed shared a photo of Jetstar's screens (Twitter/Nabeel Hassan Syed)
"Our technicians are working on the issue," it said in a tweet.
"We appreciate delays are frustrating and apologise to customers for the impact to their journey."
Brisbane Airport confirmed the outage and told passenger to check flight status with the airline.
One passenger said there were no departure details of any flights leaving Gold Coast airport.
On Twitter, Fitzy said: "Chaos slowly building"  at the same airport.
"IT system down we will have you underway as quick as we can," display at check in desks at an unknown airport shared on Twitter.
Border Force also is reporting "issues with international outbound processing," Brisbane Airport said.
A Border Force spokesman said they were "looking into" the issue but didn't have any details.
The chaos comes after Jetstar workers voted to strike over Christmas, causing travel chaos.
Baggage handlers and ground crew will walk off the job over their work hours and wages after the company "rejected basic demands".
The walk-out will start on Friday.
The Transport Workers union said staff want 30 guaranteed hours of work per week and increases to current wages, which are among the lowest rates in the industry.
TWU National secretary Michael Caine, said action will take place over two periods on Friday - in the morning and evening.
"These workers don't take this step lightly," he said.
"They don't want to disturb the travel plans of the Australian public, but they feel compelled to do so, because Jetstar just won't listen."
Jetstar said passengers shouldn't experience too much disturbance to their travel plans.
"The impact of any potential industrial action by members of the TWU is likely to be minimal as we have strong contingency plans in place," it said.
The airline says it "remains committed" to reaching a new agreement.


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